Cisco Logo

Textlocal is now part of Webex

Select Page

India’s No. 1 Bulk SMS Platform

Increase sales and customer satisfaction with smarter SMS campaigns, instant OTPs, notifications, two-way interactions, and other award-winning bulk SMS services.


Rated 4.8/5 on Trustpilot

India’s No 1. Bulk SMS Platform

Increase sales and customer satisfaction with smarter SMS campaigns, instant OTPs, notifications, two-way interactions, and other award-winning bulk SMS services. See detailed DLT registration process here.

Rated 4.8/5 on Trustpilot

DLT Registration: TRAI has mandated all businesses that want to send SMS to register their business, headers, and on DLT platforms. Know more about DLT registration process.

Trusted By Over 225,000 Businesses

The most innovative, easy to use, and comprehensive bulk SMS service platform

Easily send powerful bulk SMS campaigns

Effortlessly personalize your bulk SMS with names or custom fields, compose in 20+ languages, schedule/stagger your sends, add opt-out path and more. Get best-in-class SMS delivery.
Create bulk SMS campaigns your customers love

Convey more with SMS attachments

Easily insert images, videos, PDFs, spreadsheets & more as shortlinks in your bulk SMS campaigns and grab your customers’ attention. Convey more in 160 characters.
Send files via bulk SMS

Access real-time delivery and click reports

Measure campaign outreach and effectiveness with real-time SMS delivery reports, and granular click metrics for all weblinks and attachments sent as Textlocal shortlinks.
Track SMS campaign metrics

Increase engagement with mobile solutions

Create discount vouchers and tickets, web surveys and forms right from our web portal. Include them as short URLs in your SMS campaigns on-the-fly and get higher response rates.
Send mobile-friendly tickets and surveys

Connect with your customers via WhatsApp API

Provide your customers with important account/service updates, notifications, send WhatsApp OTPs and more by automating WhatsApp messages. You can even receive customer enquiries on WhatsApp and continue the conversation.
Know more about about WhatsApp Business API

5-minute SMS API integration

Automate sending and receiving SMS from any website, CRM, or application. Access SMS APIs with sample codes in 10+ languages including PHP, Java, .NET & more.
Know more about Textlocal SMS APIs

Receive SMS online

Let your customers instantly reach you by just texting into your long codes and keywords. Set auto-replies or take the conversation forward on other channels.
Enable two-way SMS communication

Get enterprise ready

Scale up seamlessly with our robust SMS gateway and features like tiered account structure for teams/franchises, user roles and privileges, audit trail, bespoke services & more.
Manage accounts, users, and data

Missed call numbers & dual VMNs

Manage leads, receive support/sales enquiries & more via a simple missed call and set up SMS auto-replies. Receive SMS & missed calls on the same number with our dual VMNs.
Get missed call solutions

Different ways you can
send SMS with Textlocal

Best-in-class delivery. Guaranteed.

Thousands of enterprises including leading banks trust us with sending OTPs and other business-critical messages via our bulk SMS gateway.

  • Intelligent, fine-tuned SMS gateway routing technology
  • Robust and scalable infrastructure with inbuilt redundancy
  • Direct connectivity with multiple telecom operators

Enterprise-grade security with 128-bit data encryption and strict data privacy policies.

Fanatic customer support for expert help with everything from simple tips to technical integrations.

Clear, honest pricing with zero hidden charges. Pay as you go with zero commitments. See bulk SMS pricing.

Service SMS, Promotional SMS or Transactional SMS, we’ve got you covered

Choose the SMS category best suited for your business needs, whether it is for bulk SMS marketing or customer engagement.

Service SMS

Service SMS include two SMS categories – Implicit and Explicit. Service Implicit can only be used for sending SMS such as OTPs and alerts to your registered users, whereas Service Explicit can be used for sending promotional messages to existing customers after receiving their consent.

To configure a service route, create an account and contact with your account details. 

Promotional SMS

Promotional SMS is used for sending any offers or promotions to new and existing customers. Messages can be sent between 9 AM and 9 PM only.

To configure a promotional route, create an account and contact with your account details. 

Transactional SMS

Transactional route can only be used by Banks to send OTPs and alerts.

If you’re a bank and wish to send transactional messages, create an account and contact with your account details.

Integrate any application in minutes with our full-featured SMS APIs

  • Comprehensive documentation with sample codes in 10+ languages
  • Free of cost, pay only for SMS credits
  • Secure, reliable & scalable SMS APIs trusted by 100,000+ developers
  • Go beyond just sending or receiving SMS with Textlocal APIs. Fetch delivery receipts, manage contacts, schedule messages, retrieve credit balance, pull survey responses, & more!
  • Expert team always at hand to help you with integration & support
  1.  <?php
  2.  require ‘textlocal.class.php’;
  3.  $textlocal = new textlocal(
  4.        ‘’, ’11a6cd5b1009d’);
  5.  $textlocal->sendSms( ‘917788990011’,
  6.        ‘Your car –  KA01 HG 9999 – is due for service on
  7.        July 24th, please text SERVICE to 9220592205
  8.        for a callback’, ‘FORDIN’); ?>

View complete examples

Why Textlocal?

Easily Send Powerful SMS Campaigns

Whether it is sending media-rich personalized SMS, composing in 20+ languages, slicing/scheduling campaigns, or excluding opt-outs, it is all incredibly easy!

Authentic Real-time Reports

Track delivery status of every SMS sent in real-time. Also get granular click reports to measure, test and optimize the performance of your bulk SMS campaigns.

One Place For All Your SMS Needs

Send promotional or transactional SMS via web UI, APIs, email or mobile app, receive SMS online or missed call hits, set up tiered accounts and more from one single platform.

Unmatched Bulk SMS Delivery

Our direct partnership with multiple telecom operators and smart SMS gateway technology ensure best-in-class delivery rates & speeds.

Quick, Flexible & Scalable SMS API Integration

Textlocal offers the most flexible and easily adaptable SMS API gateway allowing you to start sending SMS from any application in minutes.

Fanatic Customer Support

We’re rated 4.8/5 on Trustpilot by our customers. We take pride in giving superior support to all customers, irrespective of the company size.


Customer Service & Support Is Realtime and Excellent. We chose Textlocal due to the versatile options in their product, which cover different areas of communication. Customer Service of Textlocal is the best part of the deal; Hassle-free, real-time support and best in reverting to the query without follow up.


We had a Smooth Relationship with Textlocal and no issues in the service. Good Co-ordination and great service by the Textlocal team.


It's been our pleasure that we are connected with TextLocal for the services since long & we are happy to utilize these services, Recently we were looking to send personalized messages because the content of the message was with a link on candidates name and asking some sort of personal information. We approached Textlocal and were told about the "Excel to SMS" feature. We have sent personalized campaigns to 3 lakh+ data and are very happy with the results, all thanks to Textlocal team.


Dashboard is easy to understand and all the necessary functionality is offered. Alerts setting, Reports, API Integration, SMS scheduling is easily done, along with it we can fetch detail reports anytime. Support Team is available to solve the Query.


The team is very much supportive and managed all our projects effectively. They were very responsive and worked fast to touch our target. We hope that you will continue to favour us with your extended support.



Their API service works perfectly. Their customer support picks up the phone and responds to our queries within less than 5 minutes *every single time* and the user interface of the product is simple and once again, just works.

Vaidy Bala


Our experience with Textlocal's E-mail to SMS Gateway service has been very positive - all the way from evaluating the service (received very nice technical sales support to address our key requirements) to adoption (very simple & quick processes + very responsive team that helped us get started quickly) & usage- the service itself has been very reliable so far!!

Intel Corp.


Easy to use and the SMS campaigns are done swiftly. Batch Scheduling on a specific time has been functioning superbly. Tracking of messages provide a great support to us in analyzing the outcomes.Overall a great experience !

Deepika Radhu

Frequently Asked Questions

What is bulk SMS? How do businesses use bulk SMS services?
‘Bulk SMS’ or ‘bulk messaging’ refers to businesses sending SMS to one or more recipients via bulk SMS service providers such as Textlocal. Bulk SMS can scale up to millions of recipients in the case of informational or promotional broadcasts. Alternatively, bulk SMS can also mean individual SMS sent to customers upon an action e.g. receiving an alert on credit card transaction. Both these activities can be easily carried out from bulk SMS service providers as they allow businesses to create, schedule, send and track bulk SMS campaigns.

Bulk SMS is used by SMBs, global enterprises, developers, educational institutes, NGOs and government agencies for product promotions, informational communications, transactional alerts, order updates, reminders, feedback and more. Check out how bulk SMS use cases for different industry verticals.

Why should businesses use bulk SMS?
In today’s mobile world, SMS beats all the other channels hands down with 97% open rates (vs 10%-30% open rates for email and social media channels) and ten times the response rate. By embedding actionable links within the message, bulk SMS can even help improve conversion rates across the customer lifecycle – acquisition, engagement and retention. Check out why you should include bulk SMS in your mobile strategy.

What is the difference between Promotional, Service and Transactional SMS?
TRAI has notified “The Telecom Commercial Communication Customer Preference Regulations, 2010” classifying text messages as per the intent or nature of content within the text messages. Here is an easy summary:

Promotional SMS Vs Service SMS Vs Transactional SMS
Promotional SMS is used to send offers, discounts or promotions to new and existing customers. The messages may or may not be solicited by the recipients.Service Implicit SMS is used to send OTPs, informational messages, booking and order alerts to your registered customers. These should not be intended for marketing.Service Explicit SMS is used to send offers, discounts, or updates regarding services to existing customers.Transactional SMS can only be used by Banks to send OTPs and alerts.
Promotional messages will be delivered to recipients after preference and consent scrubbing.Service Implicit SMS will be delivered to all recipients, irrespective of their consent preference.Service Explicit SMS will be delivered to customers who have provided explicit consent to receive SMS from your business.Transactional SMS will be delivered to all recipients, irrespective of their consent preference.
Promotional SMS can be sent only between  10 AM and 9 PMService Implicit SMS can be sent 24x7 with no time restriction.Service Explicit SMS can be sent 24x7 without any time restriction. Transactional SMS can be sent 24x7 with no time restriction.
Promotional SMS will be delivered with a 6-digit numeric Header approved for your business in DLT platforms.Service Implicit SMS can be sent via 6-character alpha Header approved for your business in DLT platforms.Service Explicit SMS can be sent via 6-character alpha Header approved for your business in DLT platforms.Transactional SMS can be sent via 6-character alpha character Header corresponding to the Bank’s name.

How much does bulk SMS cost?
Our bulk SMS service and software are free to use, you simply pay for the texts that you send. You can buy Textlocal bulk SMS credits online and use these credits to send both promotional and transactional SMS (1 SMS credit = 1 single-part SMS of 160 characters). Check out our bulk SMS pricing.

Whatever your business SMS needs, Textlocal helps you maximize ROI with its multi-award-winning features, direct telecom partnerships and robust technology backend. Please watch out for any bulk SMS service provider offering insanely low prices as they generally come with low-quality delivery and fake delivery reports. Easily send SMS with our easy-to-use web SMS portal and plugins. For sales enquiry, please call us on +91-95021 95021 or email us at, and we will get back to you.

What makes Textlocal India’s No. 1 bulk SMS service provider?
Textlocal offers easy, powerful & self–serve messaging platform which makes it extremely convenient to upload & maintain contacts, compose media-rich SMS, and send smarter bulk SMS. Textlocal also provides flexible and scalable free SMS APIs to integrate SMS with any application/CRM. Our direct integration with multiple telecom operators and smart SMS gateway technology ensure best-in-class delivery for your bulk SMS campaigns. Textlocal is the highest rated bulk SMS service provider, rated 4.8/5.0 on Trustpilot. Here are a few more reasons why SMEs & global enterprises love Textlocal.

How to send bulk SMS online?
Follow the below steps to send bulk SMS online using Textlocal:

  1. Sign up for a Textlocal account
  2. Buy SMS credits
  3. Add or upload contacts
  4. Compose your SMS in English or popular regional languages.
  5. Easily enrich your campaigns – personalize with merge fields, insert short links, attach files, send surveys and more! Schedule or send the message
  6. Track real-time delivery reports and advanced campaign click reports

How to receive SMS online?
Using an inbound long code (10-digit numbers), missed call number, or dual VMNS, you can receive SMS online in India from your customers. You can purchase either dedicated long codes or keywords on shared long codes to set up your SMS address and receive replies. It’s free for you to receive messages and only costs the customer their standard network cost. All messages will appear in your Textlocal account, so simply log in and view at your leisure. You can also choose to automatically forward all inbound messages to you via email for free.