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Revealing the Hidden Gems: 4 Bulk SMS Features Every Marketer Should Explore

In a world where customers can take numerous paths to a purchase, mobile touchpoints become a key differentiator. While many businesses use SMS in one of the customer lifecycle stages (e.g. either to generate leads or to seek feedback), only a few manage to optimize SMS communications throughout the customer engagement journey. 

With the experience of helping 225,000+ businesses setup SMS communications for a wide variety of use cases, we are big believers in using SMS comprehensively across different customer touchpoints. Textlocal features are designed to enable you to create effective and powerful customer engagement journeys on SMS by sharing media-rich messages and embedding calls to action via SMS helping in product discovery, purchase, and feedback.

Easily Measure Campaign Performance with Textlocal Shortlinks

Effortlessly insert any URL in your message and deliver it as a shortlink with Textlocal. Unlike other URL shorteners (e.g. Bitly), Textlocal shortlinks can be sent as unique trackable links to millions of recipients in your bulk SMS campaigns.

  • Make every character count by shortening your long weblinks
  • Get granular click metrics along with who opened the link, click timestamp and device characteristics
  • Conduct A/B tests with different messages, send times, CTAs etc. and use click data to understand what works best

Enable 2-Way Communication with Long Codes & Missed Call Numbers

Textlocal offers keywords, long codesmissed call numbers and dual VMNs to help your customers reach you easily to seek information about your business, ask for support, give feedback, and much more
  • Allow customers to get information on-demand via a simple missed call or SMS. Easily set up auto-replies or forward incoming requests to your email, and application.
  • Record and track every interaction online
  • Expand your contact database with each inbound message
  • Effectively manage inbound lead flow by receiving texts and missed calls (and, not direct calls) from customers, and getting back to them at your convenience

Get Better Response Rates by Sending Personalized Surveys and Forms

Textlocal surveys and forms are equipped with industry-standard features to enable you to create professional, multi-page surveys in minutes.

  • Insert dropdowns, radio buttons, checkboxes, multiple choice options, star ratings, date/time picker, and free text fields
  • Use survey logic to present specific questions or pages to respondents based on their previous answers
  • Brand your survey by inserting your business logos and images
  • Track who completed the survey and who dropped off along with the timestamp

You can share Textlocal surveys and forms via SMS to collect customer feedback, conduct market research and polls, capture data for applications, appointments and registrations, and much more.

 

Create Unique Mobile-Optimized Web Pages in Minutes

Textlocal enables you to easily design mobile-optimized web pages in minutes. What’s more, the mobile page creator and reporting comes free of cost. You can create as many pages as you want and include them in your SMS campaigns.

  • Personalize for each recipient using merge fields
  • Brand your web page with your business images, fonts styles, sizes, and colors; you can even add buttons and link them to your website or social media pages 
  • See how many recipients viewed your mobile web pages in real-time and get granular data, including their mobile number, device characteristics and more.

Mobile web pages, in response to inbound SMS (e.g. when a customer opts-in), are a powerful way to attract new customers, disseminate information, and improve conversions!

Trusted By Over 225,000 Businesses

★★★★★

Customer Service & Support Is Realtime and Excellent. We chose Textlocal due to the versatile options in their product, which cover different areas of communication. Customer Service of Textlocal is the best part of the deal; Hassle-free, real-time support and best in reverting to the query without follow up.


★★★★★

We had a Smooth Relationship with Textlocal and no issues in the service. Good Co-ordination and great service by the Textlocal team.


★★★★★

It's been our pleasure that we are connected with TextLocal for the services since long & we are happy to utilize these services, Recently we were looking to send personalized messages because the content of the message was with a link on candidates name and asking some sort of personal information. We approached Textlocal and were told about the "Excel to SMS" feature. We have sent personalized campaigns to 3 lakh+ data and are very happy with the results, all thanks to Textlocal team.


★★★★★

Dashboard is easy to understand and all the necessary functionality is offered. Alerts setting, Reports, API Integration, SMS scheduling is easily done, along with it we can fetch detail reports anytime. Support Team is available to solve the Query.


★★★★★

The team is very much supportive and managed all our projects effectively. They were very responsive and worked fast to touch our target. We hope that you will continue to favour us with your extended support.


Saritha

★★★★★

Their API service works perfectly. Their customer support picks up the phone and responds to our queries within less than 5 minutes *every single time* and the user interface of the product is simple and once again, just works.


Vaidy Bala

★★★★★

Our experience with Textlocal's E-mail to SMS Gateway service has been very positive - all the way from evaluating the service (received very nice technical sales support to address our key requirements) to adoption (very simple & quick processes + very responsive team that helped us get started quickly) & usage- the service itself has been very reliable so far!!


Intel Corp.

★★★★★

Easy to use and the SMS campaigns are done swiftly. Batch Scheduling on a specific time has been functioning superbly. Tracking of messages provide a great support to us in analyzing the outcomes.Overall a great experience !


Deepika Radhu

Try us. You will love the Textlocal experience.

Easy and Powerful

Effortlessly send powerful bulk SMS communications from our easy-to-use web interface and comprehensive & flexible SMS APIs.

Best-in-class SMS Delivery

Get unmatched delivery rates and speeds with our direct telecom operator connectivity and intelligent bulk SMS gateway.

Fanatic Customer Support

Whether it's detailed demos, SMS API integrations or bespoke requests, we're always there to help you. We're rated 4.8/5 on Trustpilot.

One Place For All SMS Needs

Send promotional SMS, service SMS, or transactional SMS via web UI, SMS APIs & plugins, receive SMS & missed call hits, and more!

10 test credits on activating your account. Only for business use. No credit card required.