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4 SMS features most Marketers are unware of

Oct 9, 2018

With the explosion of smartphones and low-cost data, mobile marketing is undergoing a rapid transformation in India. Businesses are now creating more powerful customer engagement journeys on SMS than just sending plain-vanilla SMS. With the right tools, you can now send HTML surveys, brochures, weblinks and mobile coupons via SMS, and even interact with your customers on the channel.

SMS has 5x higher open rates and response rates than Email and other social media channels and so, you are guaranteed better results! At Textlocal, we experience this difference first-hand for all our communications.

HTML Surveys and Forms via SMS

Getting instant feedback or understanding customer expectation is becoming difficult day-by-day. Reaching a customer on their mobile with survey and feedback forms are a sure-shot way of getting maximum responses. Textlocal surveys and forms are equipped with industry-standard features to enable you to create and track professional, multi-page surveys in minutes. You can easily personalize the forms and surveys for each recipient using merge fields, insert dropdowns, free text fields and more.

Measure Campaign Performance with Textlocal Shortlinks

Analyzing past data to know what worked and did not work is the beginning step to formulating a successful marketing campaign. Have all the data that you need at your fingertips with Textlocal. Easily get granular click metrics along with who opened the link, click timestamp and device characteristics. You can also conduct A/B tests with different messages, send times, CTAs etc. and use click data to understand what worked best.

Shortlinks do not just help you with metrics, they are also an amazing way to send URLs in your SMS. Nobody likes to see long, pesky URLs in their messages. They make your SMS look like spam and are also unprofessional. With Textlocal, you can effortlessly insert any URL in your message and deliver it as a shortlink with Textlocal. Unlike other URL shorteners (e.g. Bitly), Textlocal shortlinks can be sent as unique trackable links to millions of recipients in your bulk SMS campaigns.

Send Unique Personalised Coupons and Tickets to Customers via SMS

Mobile vouchers and tickers are a great way to speed up entry processes. Textlocal allows you to easily create full-featured mobile tickets and vouchers with unique coupon codes (and bar/QR codes). Send multi-use or single-use vouchers to accurately track the customer activity and lower the likelihood of fraud/re-use. Mobile vouchers, in response to inbound SMS (e.g. when a customer opts-in), are a powerful way to attract new customers and capture their details for on-going communications.

Enable 2-Way Communication with Long/Short codes & Missed Call Numbers

Having a 2-way communication channel open so customers can reach you effortlessly can work wonders for your business. Help your customers reach you easily to seek information about your business, ask for support, give feedback and more with Textlocal keywords, short codes, long codes, missed call numbers and dual VMNs.


With Textlocal Receive SMS and Missed Call Numbers, you can easily set up auto replies, forward incoming request and track every interaction online. 2-way communications are a great way to expand your contact database and effectively manage inbound leads.

Trusted By Over 225,000 Businesses


Customer Service & Support Is Realtime and Excellent. We chose Textlocal due to the versatile options in their product, which cover different areas of communication. Customer Service of Textlocal is the best part of the deal; Hassle-free, real-time support and best in reverting to the query without follow up.


We had a Smooth Relationship with Textlocal and no issues in the service. Good Co-ordination and great service by the Textlocal team.


It's been our pleasure that we are connected with TextLocal for the services since long & we are happy to utilize these services, Recently we were looking to send personalized messages because the content of the message was with a link on candidates name and asking some sort of personal information. We approached Textlocal and were told about the "Excel to SMS" feature. We have sent personalized campaigns to 3 lakh+ data and are very happy with the results, all thanks to Textlocal team.


Dashboard is easy to understand and all the necessary functionality is offered. Alerts setting, Reports, API Integration, SMS scheduling is easily done, along with it we can fetch detail reports anytime. Support Team is available to solve the Query.


The team is very much supportive and managed all our projects effectively. They were very responsive and worked fast to touch our target. We hope that you will continue to favour us with your extended support.



Their API service works perfectly. Their customer support picks up the phone and responds to our queries within less than 5 minutes *every single time* and the user interface of the product is simple and once again, just works.

Vaidy Bala


Our experience with Textlocal's E-mail to SMS Gateway service has been very positive - all the way from evaluating the service (received very nice technical sales support to address our key requirements) to adoption (very simple & quick processes + very responsive team that helped us get started quickly) & usage- the service itself has been very reliable so far!!

Intel Corp.


Easy to use and the SMS campaigns are done swiftly. Batch Scheduling on a specific time has been functioning superbly. Tracking of messages provide a great support to us in analyzing the outcomes.Overall a great experience !

Deepika Radhu

Try us. You will love the Textlocal experience.

Easy and Powerful

Effortlessly send powerful bulk SMS communications from our easy-to-use web interface and comprehensive & flexible APIs.

Best-in-class SMS Delivery

Get unmatched delivery rates and speeds with our direct telecom operator connectivity and intelligent bulk SMS gateway.

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Whether it's detailed demos, API integrations or bespoke requests, we're always there to help you. We're rated 4.8/5 on Trustpilot.

One Place For All SMS Needs

Send promotional or transactional SMS via web UI, APIs & plugins, receive SMS & missed call hits, set up tiered accounts & more!

10 test credits on activating your account. Only for business use. No credit card required.