How to Register a DND Complaint
Unsolicited SMS and calls can be frustrating, especially when you’re already registered for DND. You can file a DND complaint to avoid such spam SMS/Calls. Simply follow the below steps to register a complaint-
1. Register the complaint from the phone on which unsolicited communication has been received
2. Register the complaint within three days of receipt of the unsolicited commercial communication
a. Particulars of telemarketer
b. Sender number or Sender ID
c. Date & time of message received d. Message content
TEXT to 1909
Convey the following details
A unique complaint number will be provided and you’ll be informed of the action taken within 7 days
Why let DND filters come between you and your customers?
Allow your customers to opt-in and receive all your messages
An opt-in list or a subscription list is a database of customers interested in hearing directly from you. By explicitly opting in to your messages, these customers will receive all your messages – promotional and transactional – irrespective of their DND preference. Textlocal myDND manager updates the subscription list for you based on inbound START/STOP requests from your customers.
Opt – Out
Offer your audience an easy way to opt-out from receiving your text. Include a simple opt-out option regularly in your texts. Always ensure you make it clear to your customers that they can stop receiving messages from you at any time (Eg: To optout: SMS STOP to 9220592205). This will also help in refining your prospect list as well.
The team is very much supportive and managed all our projects effectively. They were very responsive and worked fast to touch our target. We hope that you will continue to favour us with your extended support.
Their API service works perfectly. Their customer support picks up the phone and responds to our queries within less than 5 minutes *every single time* and the user interface of the product is simple and once again, just works.
Our experience with Textlocal's E-mail to SMS Gateway service has been very positive - all the way from evaluating the service (received very nice technical sales support to address our key requirements) to adoption (very simple & quick processes + very responsive team that helped us get started quickly) & usage- the service itself has been very reliable so far!!
Easy to use and the SMS campaigns are done swiftly. Batch Scheduling on a specific time has been functioning superbly. Tracking of messages provide a great support to us in analyzing the outcomes. Overall a great experience !
Trusted By Over 225,000 Businesses
Try us. You will love the Textlocal experience.
Best-in-class SMS Delivery
Get unmatched delivery rates and speeds with our direct telecom operator connectivity and intelligent bulk SMS gateway.
10 free credits on activating your account. No credit card required.