Receive Missed Call Hits & SMS With Missed Call Numbers & Dual VMNs
Open a 2-way communication channel and allow your customers and prospects to reach you easily via a simple missed call or SMS
Missed call numbers and Dual VMNs allow you to open an easy, cost-effective 2-way communication channel with your customers via a simple missed call or SMS. Our platform also allows you to flexibly manage inbound missed calls and messages either by setting up automated replies or by forwarding them to your email/application/mobile. You can also export the customer data to add to your contact lists or CRM system. What’s more, all these actions can be performed easily via the Textlocal web portal or APIs and require no technical expertise.
Whether you want to expand your contact database or provide information via two-way SMS communication, Textlocal has the answer!
Textlocal offers two ways to start receiving missed calls
Missed Call Number
Customers can give missed calls at zero cost to them. The call automatically gets disconnected after 1 ring.
Customers can give missed calls and text into (SMS) dual VMNs. Missed calls incur zero costs & for SMS, standard rates apply.
Easily manage missed call hits and inbound SMS with Textlocal
Textlocal stores all SMS messages/missed call numbers from your customers and prospects in one place, neatly organizing them into relevant inboxes based on the missed call number or dual VMN (with relevant Keyword combinations).
Every Textlocal inbox comes with the ability to perform actions upon receipt of a message i.e., forwarding to relevant email addresses or CRM applications. They come packed with features to help you manage and automate your data.
Two-way communication channel
Create as many inboxes as you want, with different missed call numbers, short codes, long codes, and keywords.
Schedule automated replies
Compose an automated SMS response that is sent to every customer who gives a missed call or texts into your inbox. What’s more, you can include attachments and links and also, schedule responses after a certain time.
Easily store contacts
We provide a private Textlocal inbox that stores all your contact numbers. Alternatively, you can easily export them to your contacts list.
Forward to any application
Automatically forward all incoming requests to a URL, so that your application can receive it and act upon it. This is useful for integrating SMS/missed call numbers with your website or CRM application.
Automatically forward all incoming requests to an email address (or multiple email addresses), for free. You can reply via email and we will send the reply SMS back to the customer.
If an email address is contained within an incoming SMS, you can set up an automated email response to the recipient at no extra cost. Send brochures and other attachments in your email message.
Forward to a mobile
Automatically forward all incoming requests to your mobile. It costs one credit to forward a message to your phone.
Forward to a group
Automatically forward received requests to a pre-selected Textlocal contact group. This will cost the same SMS credits as sending an SMS campaign to them.
Different ways businesses can use missed call numbers and dual VMNs
Build opt-in database
Use our long/short codes to tease your customers with tempting offers and encourage them to opt-in. Easily store contact numbers coming into inboxes – export and add to your CRM application.
2-way communication channel
Textlocal allows your customers to directly chat with teams by sending an SMS. You can also forward inbound messages to your email or to an application to take the conversation forward on other channels.
Effective lead management
Never miss a lead even if your representatives are busy with other customers. Access all incoming texts along with relevant fields such as customer mobile number, and timestamp of incoming SMS.
Track your campaign effectiveness
Measure the effectiveness of every source by configuring unique keywords for billboard displays, TV ads, etc. and tracking the lead flow.
Reach low connectivity areas
A missed call number or a dual VMN enables you to easily tap audiences from regions with low internet or smartphone penetration. Increase the reach of your business with a missed call marketing campaign and get more leads.
Alternate contact option
If the primary contact number goes down, customers can give a missed call or send specific enquiries as SMS to your dual VMN.
Allow customers to get information on-demand by sending a simple SMS – it can be a menu for your restaurant or pricing for your service or any other information. Easily set-up and send media-rich auto-responses with Textlocal.
Conduct a quick poll
Know what your customers or prospects feel about your events, products or services by asking them to send a simple SMS. Conduct polls by asking them to text their responses to your long/short codes.
Trusted By Over 225,000 Businesses
The team is very much supportive and managed all our projects effectively. They were very responsive and worked fast to touch our target. We hope that you will continue to favour us with your extended support.
Their API service works perfectly. Their customer support picks up the phone and responds to our queries within less than 5 minutes *every single time* and the user interface of the product is simple and once again, just works.
Our experience with Textlocal's E-mail to SMS Gateway service has been very positive - all the way from evaluating the service (received very nice technical sales support to address our key requirements) to adoption (very simple & quick processes + very responsive team that helped us get started quickly) & usage- the service itself has been very reliable so far!!
Easy to use and the SMS campaigns are done swiftly. Batch Scheduling on a specific time has been functioning superbly. Tracking of messages provide a great support to us in analyzing the outcomes. Overall a great experience !
Try us. You will love the Textlocal experience.
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