We would like to thank you for being a part of Textlocal family and we are very grateful for your continued patronage. We wouldn’t be here without loyal customers like you.

As you may know, we kept our prices constant over the last 5 years, even though there were frequent revisions in SMS costs from our partner operators. However, the most recent SMS cost increases (from May 2018) have been quite steep and so, we are forced to pass some of the increased costs to you, while absorbing the rest of the increase ourselves. The new prices will take effect from 23rd May 2018.

Please find the new SMS bundle prices below:

 
SMS Credit Bundle Price Per SMS
1,000 28.0 paisa
2,000 28.0 paisa
5,000 28.0 paisa
10,000 25.0 paisa
25,000 23.0 paisa
50,000 20.0 paisa
1,00,000 17.5 paisa
2,50,000 16.5 paisa
5,00,000 15.5 paisa
10,00,000 14.5 paisa
- 18% GST applicable
- Prices valid for both promotional and transactional SMS
 

No changes to your outstanding credit balance

We have decided to fully absorb additional costs for your unused credits. So, we will not be deducting any SMS credits in your account to adjust for the new pricing. You can continue to use them without any interruption.

 

FAQs

We have put together a few FAQs to clarify any queries you may have about the price revision:

  1. I bought SMS at a different price point than the ones mentioned in the above table. How will my pricing be affected?
    As our costs have steeply increased by ~4 paisa, our prices are expected to go up by 3 paisa across all bundle volumes, including more than 10,00,000 SMS purchases. Please contact your account manager to know your new pricing.

  2. Will there be any changes to my outstanding credit balance?
    No. As mentioned above, we are absorbing all additional costs that we will incur on your outstanding credits. You can continue to use them without any worries.

  3. I have more questions about price revisions. Who should I contact?
    Please email us at support@textlocal.in along with your customer ID. Your account manager will get back to you shortly to answer all your queries.

  4. Should I expect any further price revisions?
    We believe these kind of industry-wide increases are extremely rare and the last such exercise was carried out 5 years back in 2013. Incidentally, the price increases in both 2013 and now (May’18) are due to steep cost increases resulting from external factors (regulators or operators).

As always, we’ll continue to offer you the best-in-class service and ensure you get maximum returns for your SMS spends, better than any other SMS provider in India.

Contact Us:
If you have any questions or comments regarding price changes, please drop an email to support@textlocal.in along with your customer ID. Your account manager will get back to you shortly to answer all your queries.