Receive SMS Online with Long Codes,
Open up an easy, cost-effective 2-way communication channel with your customers and prospects
Conduct polls, interact with customers, and build your database by receiving SMS online on Textlocal platform
Easily receive SMS online in India using a combination of catchy keywords and long codes provided by Textlocal. Our platform also allows you to flexibly manage inbound messages either by setting up automated replies, or by forwarding them to your email/application/mobile. You can also export the customer data to add to your contact lists or CRM system. What’s more, all these actions can be performed easily via the Textlocal web portal or APIs and require no technical expertise.
Whether you want to expand your contact database or provide information via two-way SMS communication, Textlocal has the answer and many of our clients tell us that having a text reply option substantially increases overall response rates!
Multiple ways you can manage SMS replies with Textlocal
Textlocal stores all SMS messages from your customers and prospects in one place, neatly organizing them into relevant inboxes based on Keyword/LC combination. E.g. customer requests can be categorized into sales requests and support requests by using SALES and SUPPORT as keywords.
Every Textlocal Inbox comes with the ability to perform actions upon receipt of a message e.g. the above sales requests and support requests can be forwarded to relevant email addresses or CRM applications. They come packed with features to help you manage and automate your data.
Two way SMS
Create as many inboxes as you want, each with their own keyword, so you can have multiple campaigns running on one dedicated long number.
Schedule automated replies
Compose an automated SMS response that is sent to every customer who texts into your inbox. What’s more, you can include attachments and links and also, schedule responses after a certain time.
Easily store contacts
We provide a private Textlocal Inbox that stores all your contact numbers. Alternatively, you can easily export them to your contacts list.
Forward to any application
Automatically send all incoming messages to a URL, so that your application can receive the text message and act upon it. This is useful for integrating SMS with your website or CRM application.
Automatically forward all incoming messages to an email address (or multiple email addresses), for free. You can reply via email and we will send the reply SMS back to the customer.
If an email address is contained within an incoming SMS, you can set up an automated email response to the recipient at no extra cost. Send brochures and other attachments in your email message.
Forward to a mobile
Automatically forward all received messages to your mobile. It costs one credit to forward a message to your phone.
Forward to a group
Automatically forward received messages to a pre-selected Textlocal contact group. This will cost the same SMS credits as sending an SMS campaign to them.
Different ways businesses can use Textlocal receive SMS features
Build opt-in database
Use our long codes to tease your customers with tempting offers and encourage them to opt-in. Easily store contact numbers coming into inboxes – export and add to your CRM application.
2-way communication channel
Textlocal allows your customers to directly chat with teams by sending an SMS. You can also forward inbound messages to your email or to an application to take the conversation forward in other channels.
Effective lead management
Never miss a lead even if your representatives are busy with other customers. Access all incoming texts along with relevant fields such as customer mobile number, and timestamp of incoming SMS.
Set up 24/7 virtual assistant
Schedule or set up instant SMS or email auto-replies along with brochures, images, and web links. Set up and use custom triggers or keywords to automate your SMS workflow.
Conduct a quick poll
Know what your customers or prospects feel about your events, products or services by asking them to send a simple SMS. Conduct polls by asking them to text their responses to your long codes.
Track marketing ROIs
Measure the effectiveness of every source by configuring unique keywords for billboard displays, TV ads etc. and tracking the lead flow.
Allow customers to get information on-demand by sending a simple SMS – it can be a menu for your restaurant or pricing for your service or any other information. Easily set-up and send media-rich auto-responses with Textlocal.
Trusted By Over 225,000 Businesses
Customer Service & Support Is Realtime and Excellent. We chose Textlocal due to the versatile options in their product, which cover different areas of communication. Customer Service of Textlocal is the best part of the deal; Hassle-free, real-time support and best in reverting to the query without follow up.
We had a Smooth Relationship with Textlocal and no issues in the service. Good Co-ordination and great service by the Textlocal team.
It's been our pleasure that we are connected with TextLocal for the services since long & we are happy to utilize these services, Recently we were looking to send personalized messages because the content of the message was with a link on candidates name and asking some sort of personal information. We approached Textlocal and were told about the "Excel to SMS" feature. We have sent personalized campaigns to 3 lakh+ data and are very happy with the results, all thanks to Textlocal team.
Dashboard is easy to understand and all the necessary functionality is offered. Alerts setting, Reports, API Integration, SMS scheduling is easily done, along with it we can fetch detail reports anytime. Support Team is available to solve the Query.
The team is very much supportive and managed all our projects effectively. They were very responsive and worked fast to touch our target. We hope that you will continue to favour us with your extended support.
Their API service works perfectly. Their customer support picks up the phone and responds to our queries within less than 5 minutes *every single time* and the user interface of the product is simple and once again, just works.
Our experience with Textlocal's E-mail to SMS Gateway service has been very positive - all the way from evaluating the service (received very nice technical sales support to address our key requirements) to adoption (very simple & quick processes + very responsive team that helped us get started quickly) & usage- the service itself has been very reliable so far!!
Easy to use and the SMS campaigns are done swiftly. Batch Scheduling on a specific time has been functioning superbly. Tracking of messages provide a great support to us in analyzing the outcomes.Overall a great experience !
Try us. You will love the Textlocal experience.
Best-in-class SMS Delivery
Get unmatched delivery rates and speeds with our direct telecom operator connectivity and intelligent bulk SMS gateway.
10 test credits on activating your account. Only for business use. No credit card required.