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Deliver Exceptional Travel and Hospitality Services through SMS Communications 

Whether you’re a travel agency, taxi booking company, or a hotel, you can provide the best holidaying experiences with by-the-minute updates and proactive informational messages. With Textlocal, you can stay connected with your customer on the go —be it for personalized promotions, travel bookings, ticket purchases, itinerary updates, or for real-time feedback. What’s more, you can also provide customers with automated on-demand information through two-way SMS. Be the organized travel buddy your customers want! 

Maximize customer enquiries and increase travel/hotel bookings with Textlocal SMS  

  • Easily create effective SMS campaigns about your travel packages. Quickly personalize your bulk sends with Textlocal mail-merge feature, compose in 20+ Indian languages, schedule or stagger your sends, provide an opt-out path, and much more!
  • Entice potential customers with attractive hotel brochures, destination pictures, rate cards, and car/bus model specifications. Send file attachments within Textlocal SMS at no additional cost!
  • Direct travelers to your website/app, send them payment reminders, remind them of abandoned bookings, and more by inserting web URLs as trackable shortlinks in your SMS communications.
  • Send relevant promotions by collecting valuable customer information through Textlocal surveys and data collection forms.
  • Generate enquiries from prospective customers by including your contact info – missed call numbers, dual VMNs, short codes, long codes, and keywords – in all offline promotions. Sit back and watch your opt-in database grow.

E.g. Hi #FirstName#, the resort brochure pictures for your 5-day travel package to Maldives is attached here – https://tx.gl/tL. Here’s a discount coupon for this booking just for you! – https://tx.gl/rHL

Delight customers with on-demand information and real-time updates on the go

  • Whether you are a travel portal, airline or a tour operator, keep your customers in the loop through timely notifications using our SMS APIs. Textlocal intelligent SMS gateway and robust infrastructure ensure best-in-class deliverability with low latencies for all your texts.
  • Provide a short code, long code or missed call number for your customers to text in or call and get real-time updates on all your services. Integrate Textlocal with your booking software and provide instant updates. Say goodbye to disgruntled clients and put an end to endless phone queries.
  • Send customers their bus tickets, hotel receipts, directions to tourist locations, and much more as SMS attachments with Textlocal. Save paper and the customer’s time.
E.g. Hi Shweta, Here is your flight ticket to Hyderabad – https://tx.gl/rKL. Give us a missed call on 922XX 922XX to receive information on updates to your flight status and terminal details.

Improve your services with timely feedback, easy franchisee management, and bespoke services

  • Looking for more feedback or reviews? Just send Textlocal mobile-friendly survey forms via SMS to customers at the right time. Save money on telemarketers and let SMS be your customer touchpoint. SMS receives 5x higher responses vs emails!
  • Manage multiple offices in different locations with multi-tiered accounts. Let them send their own SMS campaigns while you centrally manage purchases, credit allocation, restrict privileges based on user roles and monitor users’ activity with detailed audit trails.
  • If your demands go beyond our standard features, just ask us about our bespoke services. From advanced data management to setting up custom workflows, we take care of it all.
E.g. Hi Saritha, please leave a review for your flight booking process here – https://tx.gl/r/awL. Here’s a complimentary ticket for entry into the Art Museum within a 10-minute walk from your hotel – https://tx.gl/r/qsG.

Trusted By Over 225,000 Businesses

★★★★★

Customer Service & Support Is Realtime and Excellent. We chose Textlocal due to the versatile options in their product, which cover different areas of communication. Customer Service of Textlocal is the best part of the deal; Hassle-free, real-time support and best in reverting to the query without follow up.


★★★★★

We had a Smooth Relationship with Textlocal and no issues in the service. Good Co-ordination and great service by the Textlocal team.


★★★★★

It's been our pleasure that we are connected with TextLocal for the services since long & we are happy to utilize these services, Recently we were looking to send personalized messages because the content of the message was with a link on candidates name and asking some sort of personal information. We approached Textlocal and were told about the "Excel to SMS" feature. We have sent personalized campaigns to 3 lakh+ data and are very happy with the results, all thanks to Textlocal team.


★★★★★

Dashboard is easy to understand and all the necessary functionality is offered. Alerts setting, Reports, API Integration, SMS scheduling is easily done, along with it we can fetch detail reports anytime. Support Team is available to solve the Query.


★★★★★

The team is very much supportive and managed all our projects effectively. They were very responsive and worked fast to touch our target. We hope that you will continue to favour us with your extended support.


Saritha

★★★★★

Their API service works perfectly. Their customer support picks up the phone and responds to our queries within less than 5 minutes *every single time* and the user interface of the product is simple and once again, just works.


Vaidy Bala

★★★★★

Our experience with Textlocal's E-mail to SMS Gateway service has been very positive - all the way from evaluating the service (received very nice technical sales support to address our key requirements) to adoption (very simple & quick processes + very responsive team that helped us get started quickly) & usage- the service itself has been very reliable so far!!


Intel Corp.

★★★★★

Easy to use and the SMS campaigns are done swiftly. Batch Scheduling on a specific time has been functioning superbly. Tracking of messages provide a great support to us in analyzing the outcomes.Overall a great experience !


Deepika Radhu

Try us. You will love the Textlocal experience.

Easy and Powerful

Effortlessly send powerful bulk SMS communications from our easy-to-use web interface and comprehensive & flexible APIs.

Best-in-class SMS Delivery

Get unmatched delivery rates and speeds with our direct telecom operator connectivity and intelligent bulk SMS gateway.

Fanatic Customer Support

Whether it's detailed demos, API integrations or bespoke requests, we're always there to help you. We're rated 4.8/5 on Trustpilot.

One Place For All SMS Needs

Send promotional or transactional SMS via web UI, APIs & plugins, receive SMS & missed call hits, set up tiered accounts & more!

10 test credits on activating your account. Only for business use. No credit card required.